Payroll Account Specialist – Remote

Be the go-to payroll and HCM expert clients trust when accuracy, compliance, and timelines can’t slip. If you’re strong in payroll processing, client relationship management, and love owning accounts end-to-end, Workforce Go! is hiring.

About Workforce Go! (AE Perkins)
AE Perkins is a holding company supporting multiple operating entities, including Workforce Go!. Workforce Go! delivers HCM solutions across payroll, time and labor, and HR tools, helping clients run smoother and stay compliant. This role sits at the center of client success, accuracy, and retention.

Schedule

  • Remote (U.S.)
  • Full-time
  • Monday–Friday, 8:30am–5:30pm Pacific Time
  • High ownership role with strict accuracy, deadlines, and confidentiality expectations

What You’ll Do

  • Serve as the primary point of contact for assigned clients, supporting retention and growth goals
  • Become a subject matter expert on Workforce Go! HCM products, workflows, and integrations
  • Process payrolls with 100% accuracy and on-time delivery every pay period
  • Manage tax calculations and tax account management as needed
  • Provide guidance on payroll, HR, time and labor management, accounting, tax, and money movement
  • Follow compliance rules and protect confidential client information at all times
  • Recommend and help develop procedures and policies to improve team efficiency
  • Analyze client challenges, recommend solutions, and support special projects as assigned

What You Need

  • Bachelor’s degree required (or equivalent related professional experience)
  • 5+ years in payroll or HR outsourcing, plus client service/relationship management experience
  • Strong written and verbal communication skills with professional email etiquette
  • Excellent time management and ability to prioritize independently while meeting deadlines
  • Strong client-facing judgment, including handling difficult situations tactfully
  • Comfortable working in a team environment and contributing to shared goals
  • Proficiency with Google tools and web-based business applications
  • Strong working knowledge of payroll/HR outsourcing compliance requirements
  • Preferred: CPP or FPC certification

Benefits

  • $45,000–$55,000/year expected pay range + bonus potential
  • Annual bonus plan eligibility (up to 10% of salary, if offered employment)
  • Medical, dental, and vision insurance
  • 401(k) with matching
  • FSA and HSA options
  • Disability & life insurance + Employee Assistance Program
  • LegalShield + ID Shield
  • Commuter reimbursement plan
  • Tuition reimbursement
  • Wellable membership
  • Telescope Health (telehealth) + Intellect (mental health app)
  • Employee engagement activities (events, raffles, book club, and more)

This is one of those roles where details equal trust. If you’re confident in payroll accuracy and client ownership, apply now.

Own the accounts. Protect the process. Keep clients happy and compliant.

Happy Hunting,
~Two Chicks…

APPLY HERE