If you’re a payroll pro who knows how to keep clients calm, payrolls clean, and issues handled before they become fires, this role is a strong fit. You’ll own client relationships, run accurate payroll cycles, manage tax-related needs, and help clients get more value from Workforce Go! products.
About AE Perkins
AE Perkins, through Workforce Go!, supports clients with HCM, payroll, time and labor, and HR solutions. This role sits in Client Services and focuses on retention, service excellence, and ongoing account support across a suite of workforce products. You’ll operate as a subject matter expert who helps clients stay compliant and confident.
Schedule
- Full-time
- Remote (Dallas, Texas, United States)
- Shift expectations: Monday to Friday, 8:30 AM to 5:30 PM Pacific
- Pay range: $45,000 to $55,000 per year plus bonus potential (up to 10%)
What You’ll Do
- Serve as the primary point of contact for assigned clients, driving retention and supporting business growth goals
- Build deep knowledge of Workforce Go! HCM products, workflows, and integrations to provide seamless ongoing support
- Process payroll every pay period with 100% accuracy and on-time delivery
- Manage payroll tax calculations and tax account management as needed
- Act as a subject matter expert on Workforce Go! operations, including payroll, HR, time and labor, accounting, tax, and money movement
- Maintain compliance with internal and external rules while protecting client confidentiality
- Recommend and support process improvements and policy development to strengthen team efficiency
- Analyze client challenges, recommend solutions, and contribute to special projects as assigned
What You Need
- Bachelor’s degree or equivalent professional experience in a related field
- 5+ years of experience in payroll or HR outsourcing, plus client service or relationship management experience
- Strong written and verbal communication skills with professional email etiquette
- Strong time management and ability to prioritize independently while meeting deadlines
- Analytical problem-solving skills with the ability to test solutions and communicate results clearly
- Client-first mindset with the ability to handle difficult situations tactfully and maintain satisfaction
- Strong teamwork and collaboration skills
- Comfort with Google and other business software plus web-based applications
- Strong working knowledge of payroll and HR outsourcing compliance requirements
- CPP or FPC certification (preferred)
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Disability and life insurance
- Employee Assistance Program (EAP)
- LegalShield and ID Shield
- Commuter reimbursement plan
- Tuition reimbursement
- Bonus pay potential up to 10% annually (Corporate Bonus Plan)
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect mental health application
- Employee engagement activities (events, raffles, book club, and more)
This is a client-facing payroll role where accuracy is non-negotiable, so if you’re steady, sharp, and built for ownership, apply while it’s open.
Happy Hunting,
~Two Chicks…