Help safeguard Boom Entertainment’s players and platforms by leading payment operations and fraud prevention in a fast-growing sports and gaming environment.
About Boom Entertainment
Boom Entertainment is redefining fan engagement through innovative sports products, including our flagship app Boom Fantasy. With millions of players, trusted partnerships with brands like NBC Sports and Barstool Sports, and a reputation for building engaging gaming platforms, Boom is rapidly becoming a leader in daily fantasy sports and iGaming technology. We value integrity, curiosity, reliability, empathy, and a relentless obsession with quality.
Schedule
- Full-time, remote position (with availability during off-hours for urgent issues)
- Flexible working hours with autonomy and trust at the core of Boom’s culture
Responsibilities
- Review and process player withdrawals across payment platforms (PayPal, Paysafe, Worldpay, PayNearMe, etc.)
- Monitor cash balances across payment accounts and perform reconciliations
- Manage chargebacks, fraud cases, and associated cost tracking
- Investigate payment discrepancies and failed transactions
- Respond to real-time fraud alerts and monitor high-risk activity
- Analyze deposit/withdrawal patterns to detect fraud or abuse
- Collaborate with Product to refine fraud rules and prevention strategies
- Maintain Jira tickets and serve as the point of contact for all payment/fraud matters
- Track key metrics and develop fraud performance reporting
- Manage vendor relationships and evaluate new payment tools/methods
- Lead Boom’s payment and fraud strategy, including vendor selection and policy design
Requirements
- 5+ years in payments and/or fraud operations (DFS or iGaming strongly preferred)
- Knowledge of KYC, AML, chargeback, and regulated gaming procedures
- Experience with PayPal, Paysafe/Netbanx, Worldpay, PayNearMe, Xpoint, Jira, Confluence, Excel/Sheets
- Proven ability to analyze KPIs and develop fraud reporting for executives
- Vendor management experience
- Ability to work nights/weekends for urgent matters
- Strong problem-solving skills and attention to detail
Compensation & Benefits
- Salary: $55,000–$65,000 (commensurate with experience)
- Health, dental, and vision insurance
- 401(k) with company match & FSA options
- Uncapped PTO and flexible working hours
- $300 home office reimbursement
- Parental leave and childcare/adoption support
- Quarterly contests, swag boxes, and employee giveaways
- Fully remote with a collaborative, inclusive, and growth-oriented culture
This role is perfect for payment and fraud professionals who thrive in high-energy sports gaming environments and want the chance to shape the strategy at a rapidly scaling company.
Happy Hunting,
~Two Chicks…