Help high-risk merchants launch, scale, and optimize their payment operations while driving long-term account growth. This role blends onboarding, risk management, and strategic account development for clients that depend on reliable, compliant payment solutions.
About Easy Pay Direct
Easy Pay Direct is a leading e-commerce payments company helping entrepreneurs build scalable online businesses. Founded in 2012, the company specializes in high-risk merchant services and delivers powerful, flexible payment solutions to clients nationwide. Headquartered in Austin, TX, the team supports a fast-growing portfolio of digital businesses.
Schedule
- Full-time
- Remote (with optional relocation support for Austin, TX)
What You’ll Do
- Guide merchants through onboarding, verification calls, document collection, and go-live processes
- Act as liaison between merchants and underwriters to drive approvals and support assigned accounts
- Build strong relationships with clients, prospects, underwriters, and internal teams
- Develop personalized 12-month Payment Strategies for new merchants
- Process applications, set expectations, and proactively address risk concerns
- Track key merchant metrics, including chargebacks, declines, and MID utilization
- Manage Payment Strategy milestones to ensure product effectiveness
- Conduct retention efforts for at-risk or closed accounts
- Build a referral pipeline to support ongoing business growth
- Contribute to training, internal projects, and improvements to SOPs and team effectiveness
What You Need
- Prior experience in high-risk merchant services
- Experience managing high-value merchant portfolios (preferred)
- Underwriting experience (preferred)
- Strong communication skills, written and verbal
- CRM proficiency and strong technical aptitude
- Ability to work efficiently, think critically, and solve problems quickly
Benefits
- Salary: $70,000–$75,000 + monthly commissions (OTE $85k–$100k)
- Health and dental insurance
- 401(k) with company match
- Unlimited upward growth potential
Support high-risk merchants, build long-term relationships, and help fuel scalable digital businesses.
Happy Hunting,
~Two Chicks…