Help golf clubs nationwide run smoother by supporting payments, solving issues, and guiding clients through the financial operations that keep their business moving.
About foreUP
foreUP provides industry-leading software for managing golf courses and clubs. From reservations and dining to point-of-sale, CRM, marketing, and member billing, foreUP powers every corner of club operations. The platform is trusted by well-known courses across the nation and continues to grow faster than any company in the space. The mission is simple: make it easier for clubs to deliver an outstanding experience.
Schedule
- Full-time
- Fully remote within the United States
- Includes one weekend per month on-call rotation
What You’ll Do
Support & Education
- Maintain full product knowledge of foreUP’s payment solutions
- Troubleshoot and support payment tools across desktop and mobile
- Collaborate with third-party processing partners to resolve issues
- Partner with public and private clubs and internal support teams to address recurring or systemic problems
- Communicate escalated issues and outages to internal stakeholders
- Assist Product team and internal customers with ideas, concepts, and solutions to improve the platform
- Help create internal and external product documentation
- Provide on-call escalation support one weekend each month
Client Relations & Adoption
- Serve as a trusted advisor for clients and manage proactive quarterly communication
- Identify opportunities for professional services expansion
- Ensure customers receive ongoing value from their payment solutions
- Spot underutilized features and guide customers toward full adoption
- Identify at-risk customers and help develop retention plans
What You Need
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or related field preferred
- Ability to learn online payment systems and troubleshoot networks or mobile devices
- Understanding of budgeting, financial reporting, forecasting, and month-end processes
- Strong communication, organization, and time-management skills
- Ability to creatively solve client issues
- Comfortable multitasking in a fast-paced environment
- Technical aptitude to deep-dive software applications
- Ability to communicate with both technical and nontechnical audiences
- Team-oriented approach with a strong problem-solving mindset
- Familiarity with communication and marketing principles
Benefits
- Competitive salary within a broad range based on skills, location, and experience
- Opportunities for growth within Clubessential Holdings
- Inclusive, collaborative, and team-driven culture
- Commitment to diversity, respect, and equal opportunity
Clubessential Holdings is an equal-opportunity employer committed to building a diverse and inclusive workplace.
Your next career move starts here — don’t wait.
Happy Hunting,
~Two Chicks…