Join a fast-growing tech company that powers golf course operations nationwide with modern, intuitive software. This role is ideal for someone who enjoys problem-solving, thrives in detailed financial work, and loves helping clients get the most out of the tools they use.
About foreUP (Clubessential Holdings)
foreUP provides industry-leading software solutions that manage every touchpoint of a golf course — from reservations and billing to restaurants, retail, and marketing. As part of Clubessential Holdings, the company delivers technology that helps small and mid-sized clubs improve efficiency and elevate the guest experience. Their environment values collaboration, innovation, and client success.
Schedule
- Full-time
- Remote within the United States
- On-call escalation support one weekend per month
What You’ll Do
- Maintain strong product knowledge and stay current on new releases and enhancements
- Troubleshoot and support all aspects of the Payments solution
- Work closely with third-party processors to resolve product issues and share feedback
- Collaborate with internal teams and golf course clients to address systemic issues
- Manage internal communication for escalated support issues or outages
- Support product development efforts by sharing insights, developing concepts, and creating documentation
- Act as a trusted advisor to clients, driving product adoption and value realization
- Identify at-risk clients, analyze usage data, and implement retention plans
- Identify opportunities for professional services expansion
- Assist in creating internal and external product documentation
What You Need
- Bachelor’s degree in Business, Accounting, Finance, Economics, or related field preferred
- Strong aptitude for learning payment systems and troubleshooting networks or mobile devices
- Knowledge of financial processes such as budgeting, forecasting, month-end close, and reporting
- Excellent communication, organization, and time-management skills
- Ability to creatively resolve issues and guide clients through solutions
- Technical curiosity and ability to dive deep into software applications
- Comfort working with both technical and non-technical stakeholders
- Strong multitasking ability in a fast-paced environment
- Team-oriented mindset with a willingness to jump in and solve problems
- Familiarity with communication and marketing principles is a plus
Benefits
- Competitive salary range based on experience and internal equity
- Comprehensive medical, dental, and vision coverage
- Life insurance
- 401(k)
- Paid time off and holidays
Help clients run smoother operations, strengthen their payment workflows, and fully unlock the power of foreUP’s software.
Shape client success while growing your expertise in payments and technology.
Happy Hunting,
~Two Chicks…