If you’ve got a sharp eye for patterns and you don’t get rattled when something feels “off,” this is your lane. You’ll help protect clients and One Inc by monitoring transactions, investigating exceptions, and stepping in fast when fraud risk pops up.
About One Inc
One Inc supports insurers with digital insurance payments that deliver choice, control, convenience, and continuity. Their platform combines digital communications with payment processing and disbursement to create smoother premium and claims payment experiences, at scale.
Schedule
- Full-Time, Hourly (Non-Exempt)
- Remote (United States)
- Pay: $30/hour
- Rotating on-call schedule to monitor activity outside regular business hours
- Department: Payment Operations
- Reports to: Fraud Supervisor
What You’ll Do
- Investigate daily exception cases quickly, prioritizing by risk level
- Monitor transaction activity daily and monthly to identify high-risk patterns
- Participate in a rotating on-call schedule for after-hours monitoring
- Use sound judgment to distinguish fraud from normal business activity
- Escalate unusual activity that could create risk for the company or clients
- Communicate directly with clients as a subject matter resource on payments risk
- Build strong relationships with customers, banking partners, and relevant vendors
- Maintain and improve fraud reporting to capture events and support best practices
- Support compliance and risk management projects to ensure adherence to rules, regulations, and best practices
- Stay current on industry fraud trends and evolving threats
- Complete other tasks and projects as assigned
What You Need
- Microsoft Office proficiency (Excel is important)
- Intermediate Excel skills (highly desired)
- Strong attention to detail with investigative and analytical ability
- Strong organization, time management, and multitasking skills
- Strong listening, verbal, and written communication skills
- Professional, confident client-facing communication
- Ability to work independently and use documented online resources effectively
- Bachelor’s degree in Business, Finance, or related field OR 3+ years in Payments, AML, or Risk Management
- Experience in banking, insurance, risk management, or compliance within the payments industry (preferred)
Benefits
- Medical, dental, vision insurance
- 401(k) plan
- Work/life balance focus
- Promotes from within when possible
If you’re the type who can spot a problem before it becomes a headline, this role rewards that instinct.
Happy Hunting,
~Two Chicks…