Change Healthcare
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Payment Representative
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Work Location: Fully Remote – U.S.
Position:
The Payment Representative organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. .
Core Responsibilities:
- Posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments
- Reviews claims to make sure that payer specific billing requirements are met and follows-up on billing
- Determines and applies appropriate adjustments
- Answers inquiries, and updates accounts as necessary
- Meet productivity standards as outlined in client metrics
- Identify any issues or trends and bring them to the attention of management team
- Work on special projects as assigned
- Other duties as assigned
Requirements:
- Knowledge of the payment posting process
- Ability to meet position metrics goals (KPI’s)
- High school diploma or equivalent work experience
- 0-2 years’ work experience
Preferred Qualifications:
- Strong written and verbal communication skills
- Must have good attention to detail and accuracy
- Organized
- Ability to multi-task
- Computer literate
- Works well with others
Working Conditions/Physical Requirements:
- Remote
Unique Benefits*:
- Flexible work environments
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Employee wellbeing programs and generous health plans
- Educational assistance programs
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
- Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
- Learn more at https://careers.changehealthcare.com
- *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.