Payment Processing Representative – Remote

If you like clean process, tight accuracy, and making the numbers match, this is that kind of role. You’ll reconcile lockbox deposits, manage check scanning/deposits, and chase missing remittance details for EFT payments so posting can happen correctly.

About TeamHealth
TeamHealth is a physician-led healthcare organization supporting clinical teams across the U.S., with corporate operations focused on delivering reliable systems that keep patient care moving.

Schedule

  • Full-time
  • Remote (Alcoa, TN listed; role is remote)
  • Overtime may be required and can be mandated

What You’ll Do

  • Reconcile imported bank downloads in the Cash Clearing System (CCS) with lockbox batches received via bank image and mail
  • Confirm batches are received, update CCS statuses, and flag missing batches
  • Organize mailed lockbox batches by deposit date for posting; download and file image lockboxes from bank website per department structure
  • Review lockbox images and paper batches for checks that should be eligible for electronic processing but weren’t assembled for ERA
  • Follow up with carriers to obtain missing remits for EFT deposits when no check/EOB is received
  • Scan and deposit live checks using a Fifth Third scanner for immediate deposit; file checks by deposit date for posting order
  • Document and prep cash payments received at the billing center for posting
  • Process daily mail for your assigned group
  • Maintain policies and procedures; participate in progress meetings
  • Escalate discrepancies (EFTs, lockbox issues, international monies, etc.) to senior/supervisor

What You Need

  • High school diploma or equivalent
  • 40–45 WPM typing; accurate 10-key by touch
  • Computer proficiency (Microsoft Office preferred)
  • Strong written and verbal communication skills
  • Detail-oriented with strong follow-up habits
  • One year of medical billing experience preferred
  • Knowledge of third-party payer reimbursement preferred
  • IDX-BAR system knowledge preferred

Benefits

  • Career growth opportunities
  • Medical/Dental/Vision starting the first of the month after 30 days
  • 401(k) (discretionary match)
  • Generous PTO
  • 8 paid holidays
  • Equipment provided for remote roles

This is a “small mistakes become big problems” job. If you’re the type who double-checks without being asked and likes tidy reconciliation, you’ll do well here.

Happy Hunting,
~Two Chicks…

APPLY HERE.