Two sentences that grab attention and tell remote job seekers why this role matters.
Prompt is scaling a modern revenue cycle operation that keeps rehab therapy clinics financially healthy and patients supported. If you’re sharp with payment posting, love clean ledgers, and can spot issues before they become month-end fires, this is your lane.
About Prompt Therapy Solutions, Inc.
Prompt builds highly automated software for rehab therapy businesses, their teams, and the patients they serve. As a fast-growing company in the therapy EMR space, Prompt focuses on improving care outcomes while reducing admin burden and waste.
Schedule
- Full-time, remote
- Hourly role within Prompt RCM (Revenue Cycle Management)
What You’ll Do
- Post insurance and patient payments accurately and efficiently, aligned with policy and compliance standards
- Resolve auto-posted ERA errors daily to prevent reconciliation issues
- Import/upload payment files from clearinghouses and payer portals and process batches on time
- Manually post payments from lockbox deposits, facility deposits, and RTA checks
- Complete adjustments, corrections, audits, and account analysis to keep patient ledgers clean
- Support month-end reconciliation and close by ensuring payments, adjustments, and recoupments are recorded before finalization
- Collaborate with billing teams to fix posting discrepancies and improve batch accuracy
- Process remote bank deposits and post cash receipts deposited to local banks with speed and precision
- Partner with the Client Relations Manager to research and resolve payment discrepancies and help increase electronic payment adoption
- Provide AR support as time allows, including:
- Following up on outstanding insurance claims
- Submitting corrected or appealed claims with documentation
- Supporting billing issue resolution and recommending adjustments/write-offs when appropriate
- Assisting with resubmissions, appeals, and patient balance reviews to protect revenue cycle integrity
What You Need
- Working knowledge of payment posting: adjustments, write-offs, and refunds
- Familiarity with medical billing, payer policies, insurance rules, and basic medical terminology
- Proficiency with Google Workspace and Microsoft Office (Word, Excel, PowerPoint)
- Ten-key proficiency with speed and accuracy
- Strong organization and deadline management in a multi-task environment
- Clear written and verbal communication skills
- Solid problem-solving ability and comfort interpreting instructions in different formats
- Preferred: prior medical billing and/or AR experience
Benefits
- Pay: $22.00–$28.00 per hour
- Competitive salaries
- Remote/hybrid environment
- Potential equity compensation for outstanding performance
- Flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability and life insurance
- Company-paid family and medical leave
- 401(k)
- FSA/DCA and commuter benefits
- Discounted pet insurance
- Credits for online fitness classes/gym memberships
- Company-wide sponsored lunches
- Recovery suite at HQ (cold plunge, sauna, shower)
If you’re not detail-obsessed, this job will eat you alive. If you are, you’ll be a hero here, because payment posting is where revenue cycle either stays clean… or starts leaking.
Happy Hunting,
~Two Chicks…