This role is for someone who lives in the details and keeps the books clean. You’ll handle high-volume payment posting, fix ERA issues before they snowball, and jump into AR follow-up and claim corrections to keep cash moving and accounts accurate.
About Prompt Therapy Solutions
Prompt builds modern, highly automated software for outpatient rehab therapy businesses, their teams, and patients. They’re a fast-growing therapy EMR company focused on improving patient care, reducing waste, and solving messy, long-standing healthcare admin problems with smarter tech.
Schedule
- Full-time, remote
- Department: PROMPT RCM
- Pay: $22.00–$28.00/hour
- Work style: deadline-driven, precision-heavy payment posting with some AR support as bandwidth allows
What You’ll Do
⦁ Post insurance and patient payments accurately, following policy and regulatory standards
⦁ Resolve auto-posted ERA errors daily to prevent reconciliation issues
⦁ Import/upload payment files from clearinghouses and payer websites and ensure batches process on time
⦁ Manually post payments from lockbox deposits, facility deposits, and checks
⦁ Complete adjustments, billing corrections, audits, and account analysis to maintain clean patient ledgers
⦁ Support month-end reconciliation and close, ensuring payments, adjustments, and recoupments are recorded before finalization
⦁ Collaborate with billing staff to correct posting discrepancies and keep batches aligned
⦁ Process remote bank deposits and post cash receipts deposited at local banks with accuracy and speed
⦁ Partner with Client Relations to investigate payment discrepancies and drive more electronic payment adoption
What You Need
⦁ Solid knowledge of payment posting, including adjustments, write-offs, refunds, and recoupments
⦁ Familiarity with medical billing, payer policies, insurance rules, and medical terminology
⦁ Proficiency with Google Workspace and Microsoft Office (Word, Excel, PowerPoint) plus general web tools
⦁ Ten-key speed and accuracy (this matters here)
⦁ Strong organization and the ability to juggle multiple tasks under deadline pressure
⦁ Clear written and verbal communication
⦁ Strong problem-solving and ability to interpret varied instructions
⦁ Medical billing/AR experience preferred
Benefits
⦁ Competitive pay ($22–$28/hr)
⦁ Remote/hybrid flexibility
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Credits for fitness classes/gym memberships
⦁ Potential equity compensation for outstanding performance
One important note: Prompt states they won’t hire people currently employed by Prompt customers unless you have your employer’s explicit consent. If that’s you, don’t gamble. Get clarity first.
If you’re the person who catches posting errors before anyone else even notices them, this is your lane.
Happy Hunting,
~Two Chicks…