Be a key part of Prompt’s revenue cycle management team by ensuring accurate, efficient payment posting and AR support. This role combines detail-oriented financial work with problem-solving to keep patient accounts clean, compliant, and on track.
About Prompt
Prompt is transforming healthcare with automated, modern software designed for rehab therapy businesses, their teams, and their patients. As the fastest-growing company in the therapy EMR space, we’re solving long-standing healthcare challenges while reducing environmental waste and improving care outcomes. Our team is built on proven talent, smart work, and a drive to make healthcare better.
Schedule
- Full-time remote role (hybrid flexibility available depending on location)
- Flexible hours in a smart-work culture focused on results over long hours
What You’ll Do
- Review and accurately post insurance and patient payments in compliance with policies and standards
- Resolve ERA auto-posting errors daily to prevent reconciliation issues
- Import and upload payment files from clearinghouses and payer portals
- Manually post payments from lockbox deposits, facility deposits, and RTA checks
- Process adjustments, corrections, audits, and account analysis to maintain clean ledgers
- Support month-end reconciliation by recording all payments, adjustments, and recoupments
- Facilitate payment batch processing and resolve posting discrepancies with billing staff
- Process bank deposits and manually post cash receipts
- Research and resolve payment discrepancies in collaboration with client relations
- Provide AR support as needed, including researching outstanding claims, preparing appeals, and recommending write-offs
What You Need
- Knowledge of payment posting, adjustments, write-offs, and refunds
- Familiarity with medical billing, payer policies, and medical terminology
- Proficiency in Google Workspace, MS Word, Excel, and PowerPoint
- Ten-key proficiency with speed and accuracy
- Strong organizational and multitasking abilities in deadline-driven environments
- Excellent written and verbal communication skills
- Problem-solving skills with adaptability to various instructions and scenarios
- Prior medical billing/AR experience preferred
Benefits
- Pay range: $22.00 – $28.00 per hour
- Competitive salary with potential equity for top performance
- Remote/hybrid environment with flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability, life insurance, and family/medical leave
- 401(k), FSA/DCA, and commuter benefits
- Discounted pet insurance
- Wellness perks including fitness/gym credits and HQ recovery suite (cold plunge, sauna, shower)
- Company-wide sponsored lunches
A chance to apply your billing and payment expertise in a company driving real healthcare change—apply now.
Use your skills to keep revenue flowing and patient care moving forward.
Happy Hunting,
~Two Chicks…