Payment Escalation Specialist – Remote

Join a fast-paced team where you’ll resolve payment escalations and support the posting process that keeps providers paid on time. This role is ideal for organized, detail-oriented professionals eager to grow in revenue cycle operations.

About Ventra Health
Ventra Health is a trusted business solutions provider serving physicians in anesthesia, emergency medicine, hospital medicine, pathology, and radiology. We specialize in Revenue Cycle Management, partnering with hospitals, private practices, and health systems to deliver transparent, data-driven solutions that allow clinicians to focus on patient care.

Schedule

  • Remote position across the U.S.
  • Eastern Time Zone schedule
  • Full-time with eligibility for Ventra’s performance-based incentive program

What You’ll Do

  • Manage and resolve escalations from internal teams and Client Success
  • Investigate client issues escalated by Client Success and provide timely solutions
  • Support departmental training, audits, and special projects as needed
  • Manage posting clarifications on Smartsheet and provide feedback to management
  • Post collections payments and create IT tickets for posting issues

What You Need

  • High School Diploma or GED required
  • 1+ year of revenue cycle or payment posting experience preferred
  • Familiarity with payer portals (preferred)
  • Strong organizational, time management, and communication skills
  • Knowledge of Outlook, Word, Excel (pivot tables), and database software
  • Basic math and 10-key skills

Benefits

  • Competitive compensation tailored to skills and experience
  • Eligibility for discretionary incentive bonus
  • Rewards & Recognition program to celebrate performance

Be part of a team that values precision, teamwork, and growth. Apply today to advance your career with Ventra Health.

Take charge of your next career step now.

Happy Hunting,
~Two Chicks…

APPLY HERE