Job Description
PAYMENT CORRECTION SPECIALIST
Pay: $15.00/hour
Schedule: Monday – Friday 6 am – 3 pm OR 7 am – 4 pm OR 8 am – 5 pm or 9 am – 6 pm
Location: REMOTE
Overview
The Payment Operations Department has a new opportunity for you! The Payment Correction Specialist will closely monitor payment errors and exceptions that clear Conservice’s bank and credit card accounts. This includes making sure payments are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for with utility providers. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.
Responsibilities
Find and fix errors on account numbers and reference numbers within company software
Work with utility providers to solve any issues regarding payments made on accounts
Most time spent clearing payments, fixing double payments, and addressing outstanding payments
Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
Research bank transactions with minimal information to piece together which accounts payment was made to and for which client
Other duties as assigned
Preferred Qualifications & Skills
Capacity to recognize numerical discrepancies contained within data
Intermediate experience in Microsoft Excel, Microsoft Outlook, and Google Drive
Familiarity with internet browsing and provider website navigation
Capability to quickly learn and adapt to new computer software
Ability to organize and prioritize workload so the most important tasks are completed first
Skill in clearly communicating both verbally and in writing using a variety of methods