Employer: Phreesia
Job Description:
Phreesia is looking for a Payment Analyst to join our growing Payment Operations team! The Payment Analyst will be responsible for a wide range of compliance duties including underwriting, risk monitoring, and merchant onboarding.
What You’ll Do:
- Perform merchant account underwriting including business validation, background checks, OFAC screening and AML compliance.
- Onboard merchants into Phreesia’s systems and work with the implementation team to ensure a successful go-live.
- Review payment transaction activity for suspicious behavior, investigate potential AML or fraudulent merchant activity, and mitigate potential losses.
- Work with client services to assist with client escalation and research.
- Work with sales to perform rate reviews and statement evaluations.
- Provide reporting and billing files to internal teams.
- Identify potential areas of compliance vulnerability and risk and developing corrective action plans for resolution of any identified issues.
- Assist with merchant PCI and data breach protection program.
- Educate merchants on card brand regulations and payment security.
What You’ll Bring:
- 2+ years of relevant merchant account onboarding and management experience at a payments company (payment facilitator or fintech experience a plus)
- Strong knowledge of best practices for merchant account underwriting and onboarding
- Experience with some risk monitoring including transaction reviews and periodic merchant reviews including OFAC screening, AML, and fraud/sanction screenings
- Passion to work with clients and other departments to ensure merchant account issues are addressed, investigated, and resolved.
- Strong interpersonal and communication skills
- Excellent problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
- Experience with card brand interchange rules and regulations (preferred)
Who We Are:
At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.
Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a five-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you.
Benefits and Perks:
- Remote working environment
- Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
- 401(k) savings plan (USA) or RRSP plan (Canada)
- Employee Stock Purchase Plan
- Unlimited vacation
- Home office set-up stipend
- Mobile phone stipends and Internet reimbursement
- 100% paid parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
- Tuition and certification reimbursement, as well as other professional development opportunities