Work from home supporting EMS billing teams and helping providers get paid accurately and on time. This fully remote Payer Enrollment & Credentialing Specialist role is ideal if you’re detail-oriented, comfortable with client communication, and interested in the healthcare / EMS space without being on the clinical side.
About Digitech / Sarnova
Digitech is part of the Sarnova family of companies, a group focused on supporting those who save and improve patients’ lives. Digitech provides advanced billing and technology services to the EMS transport industry, helping agencies maximize collections, protect compliance, and streamline their revenue cycle. You’ll be joining a mission-driven organization that serves first responders and healthcare providers nationwide.
Schedule
- Position: Payer Enrollment & Credentialing Specialist
- Employment Type: Full time
- Location: Remote – United States
- General Hours: Standard business hours, with flexibility based on client needs
What You’ll Do
- Handle payer enrollments and revalidations to ensure providers are set up correctly and on time.
- Follow up on issues with claim submissions, eligibility problems, and ERA retrieval.
- Support onboarding for new clients and help get their payer setups live and functional.
- Act as a main point of contact for assigned clients, responding to billing / implementation questions.
- Build and maintain relationships with key client decision-makers and internal partners.
- Collaborate with internal teams (project management, client relations, billing) to resolve issues quickly.
- Use internal software to navigate accounts, pull claims, run reports, and review payment posting details.
- Assist with implementation and billing inquiries from both internal and external stakeholders.
What You Need
- EMS experience and/or basic understanding of medical terminology preferred (not required).
- Strong organizational skills with the ability to track multiple enrollments, deadlines, and follow-ups at once.
- Experience working with ticketing systems and/or lockbox workflows is strongly preferred.
- Solid computer skills, including:
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Comfort learning new systems and software, and understanding how workflows connect.
- Excellent written and verbal communication skills; able to present information clearly and professionally.
- Calm, patient phone presence and the ability to represent the company in a positive, solutions-focused way.
- High attention to detail and accuracy when working with payer, claim, and eligibility information.
Benefits
- Competitive salary, commensurate with experience.
- Comprehensive benefits package (including medical, dental, vision).
- 401(k) plan.
- Inclusive, mission-driven culture focused on supporting those who save and improve patients’ lives.
- Remote work flexibility within the United States.
If you’re organized, tech-savvy, and like the idea of being the “go-to” person for payer enrollment and credentialing problems in a remote setup, this role is a strong fit.
Happy Hunting,
~Two Chicks…