Patient Research Specialist – Remote

This role is all about getting private-pay patient accounts “claim-ready” by tracking down the right details fast and entering them accurately. If you’ve got some billing experience, strong focus, and you don’t fold under a heavy workload and deadlines, you’ll do well here.

About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Heavy workload with deadlines; consistent HIPAA compliance required

What You’ll Do

  • Gather and enter key patient information and demographics needed for EMS claim payment
  • Build understanding of how internal departments work together to move claims toward payment
  • Coordinate with external parties, including:
    • Hospitals
    • Insurance providers
    • Attorneys
    • Patients
  • Search websites and hospital systems to obtain missing patient information and update patient records
  • Handle correspondence via mail, email, and phone
  • Maintain accuracy and speed while managing a high volume of work
  • Follow HIPAA rules and protect sensitive patient information
  • Complete other duties as assigned by management

What You Need

  • Some billing experience (required)
  • Strong attention to detail and accuracy
  • Ability to multitask and manage deadlines under pressure
  • Comfortable working collaboratively across departments
  • Professional, pleasant phone manner
  • Strong computer literacy and ability to work with two monitors
  • Strong follow-through and accountability for your work
  • Comfortable asking questions and learning quickly
  • Dependable and punctual
  • Prior experience dealing with the public (helpful)

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

These detail-heavy remote roles tend to go quick—apply while it’s open.

If you like investigative work and you’re the type who can’t leave a file incomplete, this is your lane.

Happy Hunting,
~Two Chicks…

APPLY HERE