Help patients feel heard and supported by managing communications, resolving inquiries, and ensuring accurate documentation—all from the comfort of your home.
About TeamHealth
TeamHealth is a physician-led, patient-focused healthcare organization recognized by Becker’s Hospital Review as one of the Top 150 Places to Work in Healthcare, by Newsweek as one of the Greatest Workplaces for Diversity, and by Fortune Magazine as one of the World’s Most Admired Companies. With a collaborative culture and nationwide growth, TeamHealth provides meaningful career opportunities for both clinicians and corporate employees.
Schedule
- Fully remote role (U.S.-based)
- Full-time position
- Standard business hours with occasional team-driven priorities
What You’ll Do
- Document customer inquiries, disputes, complaints, and requests across multiple systems
- Review account records, files, and documents to obtain necessary information for resolution
- Coordinate written communications between patients, agents, vendors, and clinicians
- Update insurance details, print itemized bills, and process claims as needed
- Scan and process correspondence into the company’s imaging system for remote workflow
- Perform data entry with speed and accuracy while maintaining compliance with applicable laws and regulations
- Collaborate with team members to meet daily task requirements
What You Need
- High school diploma or equivalent required
- PX Rep I: 6+ months experience in an office environment preferred
- PX Rep II: 1–3 years office experience required
- Strong oral and written communication skills
- Fast, accurate data entry and problem-solving ability
- Proficiency in Microsoft Outlook, Word, and Excel
- Ability to work independently in a dynamic environment
- Strong interpersonal skills; dependable and accountable
Benefits
- Competitive pay (based on level of experience)
- Medical, dental, and vision benefits (eligibility begins first of the month after 30 days)
- Life insurance and additional coverage options
- 401(k) with discretionary employer match
- Generous paid time off and 8 paid holidays
- Career growth opportunities and training
- Equipment provided for remote work
Make a difference in healthcare by being the voice patients trust for guidance, clarity, and support.
Happy Hunting,
~Two Chicks…