Help patients access affordable prescription medications through dedicated support. VXI is hiring Patient Care Advocates to guide patients through enrollment, cost-sharing, and prescription fulfillment within our Prescription Payment Plan program.
About VXI
VXI is a global leader in customer care and business process outsourcing, with more than 40,000 employees worldwide. We partner with insurers, healthcare providers, and pharmacies to make essential medications more accessible, reducing financial burdens and improving patient outcomes.
Schedule
- Full-time remote role
- Candidates must reside in specific counties across FL, GA, OH, TX, MS, AL, AR, MD, PA, and SC (see eligibility list)
- Paid training provided
What You’ll Do
- Assist patients with program enrollment, eligibility verification, and insurance details
- Confirm prescription coverage and manage approvals for eligible medications
- Apply cost-sharing benefits to reduce out-of-pocket costs, including copays and coinsurance
- Coordinate with pharmacies to ensure benefits are applied at prescription fulfillment
- Support patients with refills, adherence monitoring, and annual program renewals
- Communicate program updates and maintain compliance with requirements
What You Need
- Experience in healthcare, insurance, or customer service (prescription assistance preferred)
- Strong attention to detail and ability to navigate complex processes
- Excellent communication skills for working with patients, providers, and pharmacies
- Tech-savvy and comfortable with remote systems and workflows
- Self-motivated, adaptable, and capable of managing time effectively in a remote environment
Benefits
- $15.00 per hour
- Health, dental, and vision insurance
- $25/month per line for unlimited phone, text, and data (restrictions may apply)
- Paid training and comprehensive career growth opportunities
- Generous referral program ($20 per paycheck per referral; unlimited payouts)
- Company-provided equipment
- Inclusive, supportive culture (Equal Opportunity Employer, including individuals with disabilities and veterans)
Make a real impact by reducing patients’ prescription costs and improving healthcare access.
Your opportunity to serve with purpose starts here.
Happy Hunting,
~Two Chicks…