Soleo Health is seeking a Patient Accounts Specialist to support its specialty infusion pharmacy operations. This role manages patient accounts receivable, including billing, collections, and coordination with manufacturer co-payment programs.
About Soleo Health
Soleo Health is a national provider of specialty pharmacy and infusion services, delivered in patients’ homes and alternate care sites. With a mission to simplify complex care, Soleo Health empowers employees to make a meaningful impact while offering growth, flexibility, and a collaborative culture.
Schedule
- Full-time, Monday–Friday, 8:30 AM – 5:00 PM (Pacific Time Zone preferred)
- No weekends or holidays
- Pay: $19–$23 per hour
What You’ll Do
- Review billing statements and patient balances after third-party payments
- Generate and distribute collection reports for delinquent patient accounts
- Communicate with patients regarding overdue balances, billing concerns, and payment arrangements
- Monitor Soleo’s collection agency portal and provide documentation as needed
- Submit manufacturer co-payment claims and manage related receivables
- Review Soleo Assistance applications for approval or denial
- Create patient invoices for missing equipment and track through collections
- Research and process patient refund requests and correspondence
- Document detailed notes in company software system
- Provide customer service to patients, internal teams, and external partners
- Ensure compliance with federal, state, payer, and company requirements
What You Need
- Knowledge of home infusion therapy billing practices (required)
- 1+ year of medical billing and collections experience
- High school diploma or GED (required)
- Knowledge of HCPC coding and medical terminology
- Strong math, writing, and communication skills
- Proficiency in Excel and Outlook
- Preferred: CPR+ system experience
Benefits
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid time off and referral bonuses
- Paid parental leave options
- Affordable medical, dental, and vision insurance
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Positive company culture with no weekend or holiday work
Take your billing and collections expertise into a role that directly supports patient care.
Grow your career while making an impact with Soleo Health.
Happy Hunting,
~Two Chicks…