Patient Account Representative – Remote

Join a growing healthcare services company where your work directly supports patients and helps resolve billing challenges. If you’re detail-oriented and want to be part of a competitive yet supportive team, this opportunity could be a strong fit.

About Knowtion Health
Knowtion Health is a leader in patient account resolution, combining technology and dedicated professionals to simplify healthcare billing. We’re a fast-growing firm in a rapidly evolving industry, and our culture balances competition with collaboration, celebrating achievements while focusing on quality outcomes.

Schedule

  • Full-time, remote position
  • Pay starts at $16.50/hour
  • Candidates must reside in eligible states (AL, AR, AZ, CO, FL, GA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, VA, VT, WI, WV)

What You’ll Do

  • Review and follow up on patient accounts to determine payment sources and resolve billing issues
  • Work directly with patients, insurance providers, and healthcare systems to analyze and clear account discrepancies
  • Handle denials, payment variances, and credit balances while maintaining HIPAA and PHI compliance
  • Document account activity clearly and meet daily productivity and quality standards

What You Need

  • Minimum 2 years’ experience in medical billing, patient accounts, or related work
  • High school diploma or GED required (Associate degree preferred)
  • Strong understanding of healthcare terminology, HIPAA, and PHI practices
  • Proficiency with healthcare billing software and computer systems
  • Excellent communication, problem-solving, and time-management skills

Benefits

  • Medical, dental, and vision insurance
  • Life, short-term, and long-term disability coverage
  • Paid holidays and generous PTO policy
  • 401(k) with company match
  • Remote work flexibility with dedicated home workspace

Be part of a team that’s shaping the future of patient account services in a dynamic, evolving industry.

Start strong. Grow with Knowtion.

Happy Hunting,
~Two Chicks…

APPLY HERE