Part-time Quality Assurance Specialist

Security Clearance required:
Public Trust
Cognosante is on a mission to transform our country’s healthcare system. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!

Job Description
The Data Entry Operator enters data from source documents into an electronic format using a key station or PC. Operates numerical and/or alphabetical key station or PC to transcribe or validate data from various source documents to another electronic format. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Prepares and maintains programs for automatic duplicating or skipping operations. Interprets information from a variety of source documents to determine data to be keyed. Maintains production records. Classifies and codes data to be entered. Verifies, and identifies and corrects errors. Tracks documents received and completion dates in a log. Performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed. May provide guidance and training to more junior staff.

Key Responsibilities

Contribute positively to a work environment that is flexible, adaptable, and team based

Support J.Lodge Values and Behaviors

Provide, receive, and seek feedback in a positive manner to encourage team building

Participate in the development and attainment of team and operational goals

Possess, demonstrate, and apply effective leadership skills

Be respectful and courteous

Maintain a positive attitude about workloads and expectations

Seek learning opportunities

Review and fact-check documentation for accuracy and compliance

Conduct quality assurance (QA) audits of work as assigned by Leadership

Prioritize workloads to ensure timeliness and quality standards are met

Conduct necessary research and coordination as necessary for all QA activities

Validate analysis and outreach activities in accordance to policies and directives

Analyze work based on current policies, directives, and investigation through available resources and further research

Thoroughly understand the requirements on all work activities and processes being reviewed

Provide feedback and guidance to staff concerning QA results in a manner that is not biased or defensive

Suggest process improvements based on QA findings

Support and accept responsibility for special projects and assignments

Required Qualifications

High school diploma or GED required

Must have a safe and secluded at-home office that is free of normal household distractions

Typing speed of 35wpm with at least 85% accuracy

Must be proficient with MS Office Suite (i.e. Word, Excel, Outlook, Power Point)

Must have basic computer skills

Strong customer service skills required

Strong verbal and written skills (excellent grammar, punctuation and spelling required)

Candidates that do not meet the required qualifications will not be considered.

Preferred Qualifications

College Degree preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position the employee is occasionally required to reach with hands and arms; frequently required to talk or hear; and regularly required to sit and use hands. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.


$16.20 – $20.00
The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may will be taken into consideration – contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.