Take the lead on complex order scenarios while supporting a growing broadband provider.
About Point Broadband
Point Broadband delivers high-speed internet and communications solutions to communities across the U.S. Their mission is to provide reliable connectivity while empowering customers with excellent service and local support. With a focus on innovation and teamwork, Point Broadband is expanding rapidly.
Schedule
- Remote position (must live in a Point Broadband service state: AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA)
- Standard office hours with occasional extended hours based on business needs
What You’ll Do
- Accurately enter and validate customer orders, ensuring compliance with pricing, inventory, and delivery requirements
- Act as the lead contact for escalated or complex order issues
- Collaborate with Sales, Customer Service, Inventory, and Billing to resolve discrepancies and fulfillment issues
What You Need
- High school diploma or GED (Associate’s or Bachelor’s degree preferred)
- 3+ years of experience in order entry, order management, or sales operations
- Strong organizational, problem-solving, and communication skills with attention to detail
Benefits
- Medical, Dental, and Vision insurance (multiple plan options)
- 401(k) with generous company match
- Paid Time Off, Paid Holidays, and “Share the Care” PTO
- Company-paid life insurance, short-term disability, and additional voluntary policies
- Career progression opportunities and discounted broadband services (where applicable)
Don’t wait—roles like this fill quickly!
Ready to bring your expertise to a supportive and growing broadband team?
Happy Hunting,
~Two Chicks…