Employer: Exemplis
Position Summary:
Welcome to Exemplis, home of custom office products, can I take your order? Don’t worry, no uniforms, fast food restaurants or orange soda included with our awesome Order Entry role! As an Order Entry Representative, you will be an integral part of the team that ensures 400+ orders per day are entered with the highest level of urgency and accuracy in a fast paced, metric driven environment where no order (or day) will look the same. Will you be the Kel to our Keenan?!
Responsibilities and Essential Functions:
- Enter orders from 1st in queue system – minimum daily order requirement must be met.
- Responsible for processing and entering all sales orders accordingly. This includes entering GSA/State contract sales orders into government checklist when necessary.
- Assist Customer Support Representatives with proofing of acknowledgments.
- Running necessary Order Entry reports as required
- Matching acknowledgments to sales orders
- Alert both IT and Manager with all system errors, pricing errors, engineering errors, etc. to avoid product holds on incoming orders
- Assist in parts entry, literature fulfillment and other administrative duties to improve performance to the customer
- Clarify open issues such as pricing and missing order information
Qualifications, Skills and Education
- High School Diploma or GED
- 2 + years work experience in data entry
- Ability to pass assessment measuring typing speed and accuracy