Support a fast-moving clinical operations team by keeping essential workflows running smoothly and jumping in wherever you’re needed most.
About Honeydew
Honeydew is transforming skincare by making high-quality care accessible and affordable for all. Our team is committed to compassionate support, operational excellence, and a seamless patient experience. We’re looking for an adaptable Operations Support Specialist who thrives on variety and enjoys being the steady hand that keeps everything moving.
Schedule
- Full-time
- Fully remote
- Flexible workflow coverage based on team needs
What You’ll Do
- Provide coverage across core operations, including fax processing, membership emails, and patient communications
- Investigate and resolve failed payments with accuracy and care
- Manage and track product orders from fulfillment to delivery
- Ensure timeliness, accuracy, and great service in every assigned workflow
- Contribute to ongoing projects during downtime, such as SOP updates and reporting
- Support cross-functional teams to resolve operational issues quickly
- Adapt to new processes and step into new tasks as business needs evolve
What You Need
- 1–3 years of experience in operations, administrative support, or healthcare services
- Ability to learn quickly and switch between tasks seamlessly
- Strong organizational skills and attention to detail
- Clear written and verbal communication
- Problem-solving mindset and comfort with unexpected tasks
- Bonus: experience in healthcare operations, billing, or patient/member support
Benefits
- Remote, flexible role with exposure to multiple areas of the business
- Opportunity to support continuity of care and patient experience
- Chance to grow into a key member of a fast-paced healthcare team
- Compensation: $40K–$50K
Your adaptability keeps the entire operation running at its best.
Happy Hunting,
~Two Chicks…