Operations Specialist – Billing – Remote

Bring your attention to detail to a fast-growing insurance brokerage. This role is perfect for someone who thrives on accuracy, organization, and client service in a fully remote environment.

About Alera Group
Founded in 2017, Alera Group has quickly become the 14th largest broker of U.S. business. With offices nationwide, we provide Employee Benefits, Property & Casualty Insurance, Retirement Services, and Wealth Solutions. Our collaborative approach combines national resources with local service, helping clients achieve success.

Schedule

  • Fully remote position
  • Full-time role
  • Competitive salary: $60K–$70K annually, depending on experience

What You’ll Do

  • Enter and process client and employee benefit data (new hires, terminations, coverage changes)
  • Manage benefit plan enrollments and paperwork
  • Respond to client inquiries and resolve billing or coverage issues
  • Ensure compliance with regulations such as HIPAA and ERISA
  • Communicate with carriers to handle enrollments and discrepancies
  • Generate reports for audits and client use
  • Assist with benefit renewals and system quality checks
  • Maintain accurate databases and system functionality

What You Need

  • Strong accuracy in data entry and recordkeeping
  • Excellent communication skills for client and carrier interactions
  • Knowledge of employee benefits (medical, dental, vision, life, retirement)
  • Proficiency with Microsoft Office, especially Excel
  • Basic understanding of HIPAA and ERISA
  • Ability to prioritize and meet deadlines
  • Experience in insurance or benefits brokerage preferred
  • Life & Health license a plus, or willingness to obtain

Benefits

  • Medical, dental, life, and disability insurance
  • 401(k) with employer contributions
  • Generous paid time off, including holidays
  • Comprehensive benefits package designed for work-life balance

Hiring now—this is your chance to step into a career with one of the fastest-growing insurance brokers in the country.

Build your future with Alera Group.

Happy Hunting,
~Two Chicks…

APPLY HERE