Employer: Simplebet
The Role:
We’re looking to hire a full-time Operations Associates to assist with our game-day operations for CFB, NFL, NBA and MLB. This role will be split between a few main responsibilities:
- Monitoring data that flows from our data collection partners to our internal tools in order to ensure our products perform as expected
- Overseeing game-day operations by confirming proper procedures are followed, providing in-the-moment feedback to peers, and communicating with internal and external partners about feed issues or market mechanics
- Providing suggestions on how to improve the experience for our operations team
As an Operations Associate, you’ll gain an understanding of the different market types we offer, and how to manage these markets to ensure we maintain a high level of performance for our customers. You’ll also play a hand in overseeing the rest of the team and being a friendly face when questions or problems arise. This is a fully remote opportunity which requires working Saturdays and Sundays and holidays during live sporting events but with flexible hours throughout the week.
We’ll Trust You To:
- Ensure our product mechanics are working as expected to display and result betting markets for the end user. You’ll accomplish this by cross-referencing data from our data providers, internal tools, and Sportsbook partners, and intervening when necessary
- Help oversee our game-day operations to ensure our team is being both accurate and fast
- Work closely with our product and engineering teams to create and optimize tools to help make game-day operations more efficient
- Communicate internally to recommend product improvements based on operations experience
- Communicate with our Sportsbook partners to answer questions about live operation of our products
You’ll Need To Have:
- Experience working in a fast-paced and iterative environment
- Experience with live operation of a product
- Deep knowledge of sports and their rules – mainly CFB, MLB, NBA and NFL
- Self-starter and strategic thinking skills to excel at creatively solving problems
- Strong analytical, communication and observational skills
We’d Love To See:
- Experience in the Sports-Betting industry
- Previous experience working with live sports data
- Experience collecting, overseeing or managing live sports data