Work anywhere in the US, must live in the US
Are you highly organized? Do you thrive in a busy, fast-paced environment? Do you have excellent written and verbal communication skills and enjoy collaborating across a high-performing team? Are you seeking a remote part-time role with great colleagues and an excellent company culture?
We are seeking a part-time, remote Online Education Assistant (EA) to support our editorial team’s administrative processes in an organized, meticulous manner. Managing daily deadlines, the EA administers our university graduate credit program, performs quick and accurate data entry of course information, and adapts to changing priorities by supporting additional tasks as needed.
This position has set part-time days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week.
ABOUT THE COMPANY
A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #100 in Fortune’s 2022 Best Small & Medium Workplaces for Millennials, ranked #86 in Fortune’s 2021 top 100 Medium-Sized Workplaces in the US and ranked #13 in Fortune’s 2020 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®.
We celebrate diverse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status or age. We are also committed to paying our team members at fair rates based on their skills and experience.
ABOUT THE TEAM
Though we are virtual and scattered across the country, we communicate frequently, have a tight-knit team, and support each other across roles and projects. We are driven by a passion for learning and a commitment to excellence. We take pride in delivering exceptional service to our colleagues and clients.
ABOUT THE POSITION
- Part-time, W2 position
- Remote, work from your home office
- Set days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week
- Company-provided MacBook
- Must have the ability to fulfill the job requirements with or without reasonable accommodations
- Must be located in the United States and be legally eligible to work for us
RESPONSIBILITIES
- Special project support.
- Administration support for a collaborative online credit program for professionals. Respond to all inquiries, liaison with our university partner, troubleshoot and resolve student issues, and extensive process documentation according to the program guidelines in order to deliver an outstanding customer experience to all enrollees.
- Course production support.
- Data entry of online course information, manage course presenter communications, and support accessibility initiatives by editing/revising course materials according to specific guidelines.
- Content production support.
- Data entry of content; uploading, formatting, and editing of documents; communicating with VIP presenters and clients as applicable to provide outstanding service throughout the content publication process.
- Other duties as assigned.
REQUIREMENTS
- Associate’s degree or higher
- Highly organized
- Thrives in a busy, fast-paced environment
- Able to meet multiple concurring deadlines
- Excellent written and verbal communication skills (overcommunicator)
- Outgoing, enjoys collaborating with many different team members
- MS Office and Google Suite mastery
- Easily adapts to new software, hardware and platforms
- Flexible to changing needs and priorities
- Able to work remotely with set days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week APPLY HERE