As a Networks Manager at Airalo, you will be responsible for expanding into new partner networks across the globe as well as permanently improving the rates, services, and quality of our existing partner networks. You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travelers in need of a reliable data connection when leaving their home network.
Responsibilities include but are not limited to:
- Represent Airalo as the ideal interface to mobile network partners on a global level
- Add & improve network partnerships
- Negotiate terms and conditions of wholesale and reseller contracts with host mobile network operators
- Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
- Monitor and ensure network quality is provided by our partners
- Define and run traffic, sales, and monetary analytics
- Develop methods to ensure the unification of conditions and agreements
- Prepare the rollout of new markets
- Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform
- Perform escalations in case of network quality issues and availabilities
- Define and perform reconciliation processes
Must-haves:
- Sound understanding of eSIM technology and use cases
- Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
- Understanding of different Mobile Services such as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
- Understanding of different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA, and 5 G SA and how it influences customer experiences
- Ideally, having served on the management team of an MVNO or MVNA, respectively, with a hands-on mentality
- Having negotiated at least two different wholesale agreements on behalf of, or with, MVNOs with Host Mobile Network operators
- Deep knowledge of subscriber life cycles with mobile services
- Understanding the regulatory requirements for providing mobile services
- Be familiar with KYC processes for mobile subscriptions
- Excellent English skills; in writing, speaking, and reading – business fluent
- 5 years minimum relevant experience in the mobile telco industry