This is a provider negotiations role where you secure care fast by negotiating rates with out-of-network providers (or keeping in-network providers within contract). You’re basically the “closer” behind the scheduling team, making sure a referral doesn’t stall because of pricing.
About One Call
One Call supports injured workers by coordinating the care they need, when they need it. They’re remote-first and run on values like Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.
Schedule
Full-time
Remote (United States)
No posting deadline (applications accepted on an ongoing basis)
What You’ll Do
- Negotiate real-time with providers to lock in rates for referrals (in-network and out-of-network)
- Execute short-term agreements (Single Referral Agreements) when the provider network can’t staff the referral
- Locate out-of-network providers that meet operational needs for specific referrals
- Pitch One Call’s value proposition to providers to win participation
- Partner with Scheduling to ensure negotiated services start on time and Start of Care is confirmed
- Coordinate with Provider Engagement and Contracting when contracted providers request rates above contract
- Collect and submit required provider qualification documents tied to Single Referral Agreements
- Submit Single Referral Agreement requests to Provider Data Management
- Keep documentation clean, clear, and accurate in the system
- Communicate dates, instructions, and expectations to service providers
- Meet team standards for quality and turnaround times
- Support ad-hoc requests and other duties as assigned
What You Need
- Associate’s degree or 1–2 years of related experience
- Comfort negotiating and handling pricing conversations
- Ability to calculate margins based on client pricing and provider pricing
- Strong written and verbal communication
- Strong customer service instincts with professional, concise communication
- Ability to work independently with confidential work
- Detail-oriented, organized, and able to manage multiple tasks in a high-volume environment
- Basic familiarity (or willingness to learn fast) with workers’ compensation and healthcare service staffing
Benefits
- Pay range: $19.04 – $28.56/hour
- Remote-first flexibility
- Time off: 8 company holidays + 2 personal days + minimum 18 days PTO
- Medical, dental, vision, pet insurance
- 401(k) with matching
- Company-paid life insurance and short/long-term disability
- Colleague Assistance Program + One Call Foundation support during hardships
Urgency
No deadline listed, but roles like this move when the pipeline is hot, so applying while it’s active is the smart play.
Happy Hunting,
~Two Chicks…