Work from home while delivering outstanding service to healthcare providers.
About BroadPath
BroadPath provides innovative remote workforce solutions for the healthcare industry. We pride ourselves on delivering exceptional customer service and fostering a connected, collaborative work environment—even from home.
Schedule
- 100% remote
- Flexible scheduling to support seasonal changes based on client needs
- Must meet attendance requirements and maintain performance metrics
Responsibilities
- Verify member coverages, benefit types, eligibility dates, and claim payment/statuses
- Estimate members’ out-of-pocket expenses and explain applicable copays
- Provide accurate, timely responses to provider and member inquiries
- Navigate multiple systems and windows efficiently while on calls
- Ensure compliance with HIPAA, client guidelines, and BroadPath policies
Requirements
- At least 6 months of Medicare experience (within the last 4 years)
- Minimum 1 year as a health plan Provider and Member Customer Service Representative
- Minimum 1 year of work-from-home experience
- Strong computer skills and ability to multitask effectively between systems and calls
- Excellent verbal and written communication skills
- Ability to remain productive and focused during repetitive tasks
Benefits
- Competitive pay based on experience and market rates
- Inclusive and diverse work culture
- Remote work flexibility
- Opportunity to work with a collaborative, supportive team
Happy Hunting,
~Two Chicks…