If you’re the type who won’t let a stuck claim sit there “pending” forever, this role is built for you. You’ll work Medicare claims after submission, clear holds, fix incorrect payments, and push denials through the right next step so claims get paid.
About Digitech
Digitech provides billing and technology services for the EMS transport industry, using a cloud-based platform to support and automate the EMS revenue cycle. Digitech is part of the Sarnova family of companies.
Schedule
- Location: Remote (United States)
- Work Type: 100% Remote
What You’ll Do
- Work Medicare claims that are pending too long, stuck on hold, denied, unable to release, or incorrectly paid
- Review held claims to identify the cause and take action to get them moving again
- Analyze denials to determine whether Medicare denied correctly and complete appropriate follow-up
- Submit additional information to Medicare when needed to support processing and payment
- Prepare and submit appeals when appropriate
- Manage correspondence via mail and email, including processing refunds when required
- Complete other tasks assigned by management
What You Need
- Strong computer skills, including basic MS Outlook, Word, and Excel
- Typing speed of at least 40 WPM
- Ability to handle high-volume work and tight deadlines
- Experience in a metric-driven environment (monitored/scored calls and performance tracking) is helpful
- Calm, professional phone communication skills that protect the company’s image
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Strong organization and prioritization skills to manage assigned workload
Benefits
- Competitive salary (commensurate with experience)
- Comprehensive benefits package, including a 401(k) plan
This is a “Medicare follow-through” job: dig into the why, fix what’s fixable, and keep pushing until the claim lands where it’s supposed to.
Happy Hunting,
~Two Chicks…