Job Description
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
The Medical Scribe is responsible for documenting accurate and detailed information of patient visits. This role provides the highest quality customer service to their assigned clinician, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised.
Essential Duties and Responsibilities
- Accompany the provider in all scheduled patient visits.
- Accurately document the patient history, physical exam, and patient plan, as performed by the provider.
- Assist in monitoring and documenting relevant quality metrics.
- Complete documentation for encounter in a timely manner within department guidelines.
- Transfer information to Electronic Health Record (EHR).
- Communication with other health care team members.
- Maintain health information in compliance with corporate and federal regulations.
- Maintain Confidentiality and privacy of the patients.
- Strong organization, multitasking, and time management skills
- Ability to handle high pressure situations effectively.
- Excellent written and verbal communication skills.
- Exhibits active listening skills.
- Ability to work in a fast-paced environment.
- Other duties as assigned.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No.
Qualifications Expected for Position
- Demonstrated knowledge and skills necessary to document patient care as dictated by the clinician in a legible clear manner, following federal guidelines for documentation.
- EHR experience preferred.
- 1 – 2 years customer service experience preferred.
- 2+ years of college preferred.
- Video conferencing experience preferred.
- Familiarity with Medical terminology.
- Proficient computer skills, specifically with Microsoft software.
- Strong time management skills.
- Ability to effectively manage multiple, competing priorities.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a high performing team.
- Ability to thrive in a fast-paced work environment in a growing company.
- Fluent in the English language with excellent writing and speaking skills.
The base salary range for this position is $17-$20/hour. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.