Help safeguard patient privacy while ensuring accurate and timely release of medical records in a fully remote role with Sharecare.
About Sharecare
Sharecare is a leading digital health company helping people unify and manage their health in one place. Its virtual health platform empowers individuals, providers, employers, health plans, and communities to optimize well-being, improve access to care, and drive positive health outcomes. Guided by the philosophy we are all together better, Sharecare is committed to delivering high-quality, accessible, and affordable healthcare for all.
Schedule
- Full-time, remote role
- Monday–Friday, standard business hours
- Occasional flexibility to support client needs
What You’ll Do
- Process medical release of information requests with accuracy, efficiency, and HIPAA compliance
- Retrieve, scan, and transmit medical records according to policies and client standards
- Validate authorization forms and ensure proper documentation for all releases
- Perform quality checks to safeguard confidentiality and compliance
- Provide attentive customer service and timely follow-up with clients and patients
- Maintain records, logs, and invoicing systems in line with state/federal regulations
- Support additional facilities or teams during backlogs and special projects
What You Need
- High school diploma or GED (required)
- 2+ years of experience in a medical records department or similar setting (preferred)
- Proficiency in Microsoft Word and Excel
- Typing speed of 50+ words per minute
- Ability to operate fax, copier, and scanning equipment
- Strong organizational, multitasking, and detail-orientation skills
- Proven customer service skills and ability to work independently as well as on a team
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Life insurance and retirement plan options
- Equal Opportunity Employer with inclusive workplace culture
Advance your career by joining a mission-driven digital health leader where protecting patient privacy and ensuring accuracy make a real impact.
Happy Hunting,
~Two Chicks…