Support healthcare providers by resolving insurance claim denials and ensuring timely payment.
About Digitech (A Sarnova Company)
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since 1984, Digitech has developed a cloud-based billing and business intelligence platform that automates the EMS revenue lifecycle. As part of the Sarnova family of companies—including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products—we help maximize collections, maintain compliance, and deliver outstanding results for our clients.
Schedule
- Full-time, 100% remote
- Monday–Friday, standard business hours (Eastern Time)
- Equipment provided (personal phone required for outbound insurance calls)
Responsibilities
- Review and resolve claims that are pending, on hold, denied, or incorrectly paid
- Identify issues causing claim delays and take corrective action
- Provide additional information or submit appeals to insurance carriers as needed
- Handle correspondence via mail, email, and process necessary refunds
- Maintain compliance with insurance rules, regulations, and timely filing requirements
- Manage workload to meet tight deadlines and performance metrics
- Perform other duties as assigned by management
Requirements
- Strong computer skills; basic knowledge of MS Outlook, Word, and Excel
- Minimum typing speed of 40 WPM
- At least 1 year of experience in claims resolution, medical billing, or insurance follow-up preferred
- Ability to work in a metrics-driven environment with monitored calls
- Excellent written and verbal communication skills
- Strong attention to detail, accuracy, and organizational skills
- Ability to remain professional and courteous in high-volume or challenging situations
Compensation & Benefits
- Competitive salary based on experience
- Comprehensive benefits package, including 401(k)
- Equipment provided for remote work
If you have the skill and dedication to manage claim resolution and insurance follow-up in a high-volume environment, we want to hear from you.
Happy Hunting,
~Two Chicks…