Help improve patient care while working from the comfort of home.
About Vital Care
Vital Care is the nation’s premier pharmacy franchise business, serving patients with chronic and acute conditions through over 100 locally owned infusion pharmacies and clinics in 35 states. Since 1986, we’ve specialized in underserved and secondary markets, guiding franchise owners from launch to long-term success while making a difference in patients’ lives.
Schedule
- Full-time, remote position (U.S. only)
- Standard business hours; some flexibility may be required
What You’ll Do
- Prepare and submit accurate, timely medical, pharmacy, and third-party vendor claims to primary and secondary payers.
- Resolve rejected claims to ensure successful future submissions.
- Maintain and track ready-to-bill delivery tickets, updating status for communication with RCM and franchises.
- Document all account activity and correspondence in CareTend for accuracy and completeness.
- Assist in developing training materials, policies, and procedures to improve RCM team efficiency.
- Perform related duties as assigned.
What You Need
- 2–5 years of home infusion billing and/or collections experience (required).
- High school diploma plus specialized training in intake, pharmacy/medical billing, and/or collections.
- Knowledge of MS Office and pharmacy applications.
- Strong organizational skills and attention to detail.
- Ability to work independently in a remote environment while meeting production targets.
- Experience in an infusion suite setting and remote work experience preferred.
Benefits
- Medical, dental, and vision insurance
- Flexible spending and health savings accounts
- Paid time off, personal days, and company-paid holidays
- Paid parental leave and volunteer days
- Company-paid life insurance and long-term disability
- Optional life, accident, critical illness, and short-term disability coverage
- 401(k) with company match
- Tuition reimbursement and professional development opportunities
- Employee assistance program (mental health, financial, legal)
- Employee referral program
Be part of a company where people come first and your expertise makes a difference.
Happy Hunting,
~Two Chicks…