Play a key role in reducing denials and ensuring accurate, timely reimbursement for home infusion medical claims while supporting patients and franchise partners nationwide.
About Vital Care
Vital Care is the premier pharmacy franchise business with over 100 locally owned infusion pharmacies and clinics in 35 states. Since 1986, we’ve helped improve the lives of patients with chronic and acute conditions by guiding franchise owners through launch, growth, and operations. Recognized as a Best Place to Work in Modern Healthcare, we put people first and foster an inclusive, growth-focused culture.
Schedule
- Full-time
- 100% remote
What You’ll Do
- Submit accurate and timely claims to primary and secondary payers, ensuring all revenue opportunities are captured
- Resolve rejected claims and prevent repeat issues
- Maintain and track ready-to-bill delivery tickets, updating statuses as needed for RCM and franchise teams
- Document case activity, communications, and correspondence in CareTend to maintain accurate records
- Contribute to training materials, policies, and procedures to improve billing efficiency
- Perform other related revenue cycle duties as assigned
What You Need
- 2–5 years of home infusion billing and/or collections experience (required)
- High school diploma plus specialized training in pharmacy/medical billing or collections
- Strong communication skills to work with patients, caregivers, and payers
- Proven ability to identify problems, implement solutions, and ensure compliance with payer processes
- Strong organizational skills and attention to detail for maintaining accurate records
- Proficiency with MS Office and pharmacy applications
- Ability to work independently in a remote setting and meet productivity targets
- Post-billing and post-payment investigative experience preferred
- Experience in an infusion suite or prior remote work environment a plus
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Paid time off, personal days, holidays, and paid parental leave
- Volunteer days off
- Company-paid life insurance and long-term disability, with voluntary coverage options available
- 401(k) with company match and tuition reimbursement
- Employee assistance programs (mental health, legal, financial)
- Rewards programs through medical carrier
- Professional growth and development opportunities
- Employee referral program
Bring your billing expertise to an organization that invests in you and helps underserved communities access critical infusion services.
Happy Hunting,
~Two Chicks…