Help patients get the care they need while ensuring accurate, timely medical claims processing from the comfort of home.
About Vital Care
Vital Care is the premier pharmacy franchise network, serving patients with both chronic and acute conditions since 1986. With over 100 infusion pharmacies and clinics across 35 states, Vital Care specializes in supporting underserved communities through locally owned operations. Recognized as a Best Place to Work by Modern Healthcare, we’re committed to inclusion, growth, and patient-first service.
Schedule
- Full-time, 100% remote
- Department: Revenue Cycle Management (RCM)
- Standard business hours, flexible within team needs
What You’ll Do
- Submit accurate, timely medical, pharmacy, and third-party claims to payers
- Resolve rejected claims and reduce denial rates, bad debt, and DSO
- Maintain ready-to-bill delivery tickets and update statuses for communication with RCM and franchises
- Document case activity, correspondence, and updates in CareTend
- Share billing expertise to improve team training, policies, and efficiency
- Support collections and reimbursement efforts across multiple payer types
What You Need
- 2–5 years of home infusion billing and/or collections experience required
- High School Diploma (specialized training in intake, billing, or collections preferred)
- Knowledge of pharmacy/medical billing processes and payer systems
- Strong communication, organizational, and problem-solving skills
- Ability to work independently in a remote environment
- Proficiency in MS Office and pharmacy applications
- Detail-oriented with investigative post-billing and payment experience
Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) matching and tuition reimbursement
- Paid time off, company holidays, and parental leave
- Volunteer days and employee referral program
- Life, disability, accident, and critical illness insurance
- Employee assistance program (mental health, financial, legal)
- Professional development and growth opportunities
This is a chance to join a mission-driven healthcare company where your expertise directly supports patients and providers—don’t miss it.
Happy Hunting,
~Two Chicks…