This role is for someone who knows the revenue cycle side of healthcare billing and can handle refunds cleanly, accurately, and fast. You’ll process and record refunds to insurance companies and patients, work through EOB details, and communicate with attorneys and specialty payers like no-fault, workers’ comp, and the VA.
About Digitech (Sarnova Family)
Digitech is part of the Sarnova family of companies and supports EMS organizations through revenue cycle management services. Digitech helps clients manage complex billing workflows while protecting compliance and improving collections and accuracy.
Schedule
- 100% remote (U.S.)
- Full-time, permanent role
- Deadline-driven work with ongoing refund processing and documentation
What You’ll Do
- Receive refund requests and handle them appropriately and on time
- Post and record refunds accurately in the system
- Communicate with external parties as needed, including:
- Attorneys
- No-fault insurance
- Workers’ compensation
- Veterans Administration (VA)
- Manage correspondence, including faxes and pending issues
- Maintain accurate documentation and follow-through until refunds are resolved
- Complete other duties as assigned by the Department Manager
What You Need
- Cash Posting or Refunds experience (required)
- Strong math skills and comfort working with payment adjustments
- Ability to read and understand Explanations of Benefits (EOBs)
- Strong organization and ability to meet deadlines
- Ability to multitask in a fast-paced environment
- Professional, pleasant demeanor and composure under pressure
- Computer literacy and ability to work with two monitors
- Strong follow-through and accountability
- Dependability and punctuality
- Quick learner who’s comfortable asking questions
- Prior experience handling refunds (helpful)
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’ve done cash posting or refunds before, this is a clean next step—steady work, clear responsibilities, and fully remote.
Happy Hunting,
~Two Chicks…