If you like clean books, tight documentation, and hunting down where money went sideways, this is your lane. You’ll live in credit balances, figure out why they happened, and resolve them through refunds, reallocations, or adjustments, staying compliant with payer rules and timelines.
About Revco Solutions Inc
Revco Solutions Inc provides revenue cycle management services to hospital and physician services clients, supporting accurate billing, collections, and payment resolution.
Schedule
- Monday–Friday, 8:00 AM–5:00 PM EST
- Remote
- Pay: $19–$23/hour
What You’ll Do
- Work assigned credit balance queues daily for hospital and physician accounts
- Prioritize accounts by aging, dollar amount, payer rules, and regulatory timelines
- Research root causes (duplicate payments, overpayments, COB errors, retro adjustments, contract issues, posting errors)
- Choose and complete the correct resolution path: refunds, payment reallocations, or adjustments
- Prepare and submit refund requests with accurate supporting documentation
- Review ERAs/EOBs and transaction history to validate overpayment sources and resolution accuracy
- Apply credits to oldest dates of service first unless payer or regulations require otherwise
- Document detailed account notes (research, actions, outcome)
- Track timelines to avoid compliance risk
- Escalate complex, high-dollar, or non-standard scenarios per workflow
- Partner with posting, follow-up, billing, coding, and refund teams to resolve cross-functional issues
- Report recurring trends and drivers to leadership
- Support audits and quality reviews with documentation and resolution details
- Contribute to process improvement to reduce future credit balance volume
- Meet productivity and accuracy standards
What You Need
- High school diploma or equivalent
- 3+ years of healthcare revenue cycle experience focused on credit balance resolution
- Strong knowledge of billing and collections workflows
- Strong understanding of ERAs/EOBs, payer contracts, and overpayment resolution
- Proficiency with patient accounting and practice management systems
- Ability to manage high-volume inventory independently and hit production targets in a remote setting
- Strong prioritization, time management, and written documentation skills
- Compliance-focused, detail-oriented, and collaborative problem solver
Benefits
- Insurance and 401(k) match
- PTO and paid holidays
- Referral bonuses
Take action while it’s fresh.
Happy Hunting,
~Two Chicks…