If you’re the kind of revenue cycle pro who can sniff out why an account has a credit balance and fix it clean, this role is your wheelhouse. You’ll work hospital and physician accounts, resolving credits through refunds, reallocations, and adjustments while staying tight on compliance and payer rules.
About Revco Solutions Inc
Revco Solutions provides revenue cycle management services for hospital and physician clients. This role supports reimbursement integrity by resolving existing credit balances accurately and within payer and regulatory timelines.
Schedule
- Full-time
- Remote
- Monday–Friday, 8:00am–5:00pm EST
- Pay: $19–$23/hour
What You’ll Do
- Work assigned credit balance inventory queues daily for hospital (facility) and physician (professional) accounts
- Prioritize accounts by aging, dollar amount, payer requirements, and regulatory timelines
- Research root causes of credit balances (duplicate/overpayments, COB errors, retro adjustments, contract discrepancies, posting errors)
- Determine the right resolution approach, including:
- Refunds to payers or patients
- Reallocation of payments to open balances
- Contractual or administrative adjustments when appropriate
- Prepare and submit refund requests with complete supporting documentation
- Review ERAs/EOBs and account transaction history to validate overpayment sources and resolution accuracy
- Apply credits to the oldest dates of service first unless payer/regulatory guidance requires otherwise
- Maintain clear, detailed account notes documenting research, actions, and final resolution
- Track payer and regulatory timelines to avoid compliance risk
- Escalate complex, high-dollar, or non-standard scenarios using established workflows
- Partner with posting, follow-up, billing, coding, and refund teams for cross-functional resolutions
- Identify recurring drivers and payer/system trends and report them to leadership
- Support audits and quality reviews with documentation and resolution details
- Contribute to process improvement efforts to reduce future credit balance volume
- Meet productivity standards while maintaining high accuracy and compliance
What You Need
- High school diploma or equivalent (required)
- 3+ years of healthcare revenue cycle experience focused on credit balance resolution
- Strong understanding of billing/collections workflows, payer contracts, ERAs/EOBs, and overpayment resolution
- Proficiency with patient accounting and practice management systems
- Ability to manage high-volume inventory independently while meeting production targets
- Strong analytical skills, prioritization, time management, and written documentation
- Compliance-focused decision-making and collaborative problem solving
Benefits
- Insurance and 401(k) match
- PTO and paid holidays
- Referral bonuses
If credit balance cleanup is your bread and butter and you want a remote role with clear expectations and solid benefits, this one is worth a serious look.
Happy Hunting,
~Two Chicks…