Own the full revenue cycle for a fast-growing telehealth platform where accuracy, speed, and denial prevention directly impact revenue. If you’re strong in coding, claims, AR follow up, and appeals, this role is built for someone who wants to grow into senior RCM leadership while working fully remote.
About GoTo Telemed
GoTo Telemed is a telehealth platform serving multiple medical specialties nationwide. They’re expanding their provider network monthly and building structured RCM processes to scale without chaos.
Schedule
- Full-time
- 100% remote (United States)
- Core hours: 8:00am–5:00pm CST, Monday–Friday
- Flexible scheduling within core hours (manager approval for major changes)
- Occasional paid overtime during high-volume periods or AR campaigns
- High-speed internet required (minimum 25 Mbps); dual monitors recommended
What You’ll Do
- Verify insurance eligibility and benefits before visits, including telehealth coverage and authorization needs
- Ensure accurate patient registration, demographics, and insurance data capture
- Code telehealth services using CPT, ICD-10-CM, HCPCS and apply correct telehealth modifiers and POS coding
- Submit claims electronically and track status, rejections, and resubmissions with tight turnaround
- Manage AR follow up by aging buckets and conduct payer outreach through portals and calls
- Post payments and reconcile EOBs and ERAs, identifying discrepancies and underpayments
- Lead denial management including root cause analysis, corrected claims, and formal appeals
- Support print-to-mail operations when required by payer rules
- Generate reporting on claims volume, approval rates, denial trends, AR aging, clean claim rates, and KPIs
- Maintain strict HIPAA compliance and document activities for audit readiness
- Adapt across specialties and payers as new providers and networks are added
- Contribute to process improvements and support training as the team grows
What You Need
- High school diploma or GED
- Formal training in medical billing, coding, healthcare administration, or related field
- Current or willingness to obtain a billing or coding certification within 12 months (CPB, CPC, CCA, CHBME)
- Strong working knowledge of CPT, ICD-10-CM, HCPCS and telehealth modifiers (93, 95, GT, FQ, FR)
- Experience with insurance verification, claims submission, AR follow up, denial management, appeals, and payment posting
- Strong Excel skills and comfort working across multiple systems and portals
- Familiarity with billing and practice management systems and clearinghouses
- High attention to detail, strong organization, and ability to manage high volume
- Strong written and verbal communication, including professional patient collections conversations
- Ability to work independently in a remote environment with strong ownership and confidentiality
Benefits
- Not specified clearly in the listing beyond:
- Certification support and reimbursement for CPB, CPC, CCA, and other credentials
- $500 annual home office stipend
- Performance-based incentives tied to claims quality, approvals, AR reduction, and denial prevention
- Merit-based annual raises and reviews tied to performance and certifications
This listing is long because the scope is real. If you’re already doing end-to-end RCM and you want a place where you can grow into a lead role, it’s a strong swing. If you only want basic charge entry, this will chew you up.
Happy Hunting,
~Two Chicks…