If you’re the kind of biller who doesn’t let a denial sit comfortably, this role will stay in your sweet spot. You’ll drive claims forward, chase what’s missing, and keep A/R clean while spotting trends that help the whole team move smarter.
About Candid Health
Candid Health supports healthcare billing operations by helping teams manage claims, payer follow-up, and revenue cycle workflows. This contract role sits on the Billing Team and focuses on claim status work, denials, appeals, and payer communication. You’ll collaborate cross-functionally and help keep customer accounts moving in the right direction.
Schedule
- Contract role
- Remote (USA)
- Ongoing payer follow-up and correspondence processing expectations
- Pay: $20 to $27 USD per hour (estimated range)
What You’ll Do
- Contact payers to check claim status, follow up on denials, and address partial payments
- Gather payer requirements to support timely adjudication of claims
- File claims with the appropriate documentation attached
- Track and communicate medical coverage and guideline updates to internal teams and/or customers
- Process incoming and outgoing correspondence as assigned
- Verify, adjust, and update Accounts Receivable (A/R) based on payer correspondence
- Help identify and communicate error and denial trends
- Initiate appeals and dispute processes for denied or contested claims
- Partner with Candid’s Strategy & Operations team on customer accounts and claim trend insights
- Maintain HIPAA guidelines in all work
What You Need
- 2+ years of experience in revenue cycle management (medical billing or healthcare/healthtech)
- Working knowledge of CPT and ICD-10
- Investigative mindset with comfort tracking down issues and recommending actions using data
- Self-starter approach with strong follow-through
- Strong quality standards with good judgment on speed vs perfection
- Excellent written and verbal communication skills
- Strong multitasking and organizational skills
- Positive, cooperative approach when working across teams and levels
Benefits
- Remote work (USA)
- Contract opportunity
- Pay transparency: $20 to $27 USD per hour (estimated range)
If you’re ready to turn follow-up into paid claims and keep A/R from getting messy, move on this.
Bring your payer hustle, clean documentation habits, and trend-spotting brain, and help the billing team stay sharp.
Happy Hunting,
~Two Chicks…