If you’re the person who can look at a denial, read the reason code, and calmly turn “no” into “paid,” this role is your lane. You’ll own appeals, clean up receivables, and help push A/R days down while staying locked in on compliance.
About Millennium Health
Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services. Their testing helps clinicians monitor prescription and illicit drug use and supports treatment plan effectiveness with objective results.
Schedule
- Full time
- Remote (San Diego, CA listed)
- Overtime flexibility required as needed
- Time zone and core hours not specified in the posting
What You’ll Do
- Monitor and initiate claim appeals on insurance claims and pending receivables after final bill
- Prepare appeal letters to insurance carriers and gather supporting documentation
- Interpret payer denial and reason codes and resolve denials based on those codes
- Verify patient eligibility and troubleshoot eligibility issues
- Contact patients or customers to verify and update insurance information
- Contact insurance companies to resolve payment issues and move claims forward
- Correct claims for re-submission when needed
- Identify payer trends and work toward process fixes
- Identify improvement opportunities within the billing department
- Help reduce A/R days to industry standards
- Assist with monthly close functions
- Meet productivity and quality goals with minimal errors
- Uphold Medicare, Medicaid, HIPAA, and PHI compliance requirements
- Maintain strict confidentiality and follow cybersecurity control requirements
- Participate in education activities and staff meetings
- Maintain regular and reliable attendance
What You Need
- High school diploma or GED
- 3+ years of insurance billing and collections experience
- Knowledge of business office procedures
- Knowledge of paper and electronic claim requirements
- Expert knowledge of insurance and reimbursement processes
- Familiarity with HIPAA privacy requirements and protecting patient information
- Understanding of ICD-9 and CPT codes
- Strong computer skills and comfort with common office equipment
- Good math skills and strong data entry and typing
- Ability to follow written and verbal instructions with good judgment and discretion
- Strong verbal and written communication skills with good phone and patient relation skills
- Detail oriented with the ability to prioritize work
- Able to work with minimal direction and oversight
- Flexible to work overtime when necessary
Benefits
- Medical, dental, vision, and disability insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition assistance
- Behavioral and health care resources
- Pay range: $21 to $25 per hour (dependent on qualifications, experience, and location)
If you’re solid in appeals and denials, don’t wait.
This is one of those roles where accuracy and follow-through get you paid and get the team paid too.
Happy Hunting,
~Two Chicks…