This is a high-skill, high-output remote MA role built for someone who can move fast, stay sharp, and keep patients feeling cared for while handling a heavy prior authorization load. If you’re strong in Athenahealth and CoverMyMeds and you don’t need your hand held, Midi is literally describing you.
About Midi Health
Midi Health is a digital healthcare practice built around empathy, trust, and a human-centered patient experience. They operate fully remote and expect team members to work independently with strong attention to detail. The culture emphasizes kindness, ownership, and removing obstacles to keep patient care moving.
Schedule
- Full-time, remote
- Monday to Friday shift options (includes a 30-minute unpaid lunch)
- 9:00 AM–5:30 PM PST or 10:00 AM / 11:00 AM / 12:00 PM EST start options (as listed)
- High-volume workflow, telehealth environment
What You’ll Do
- Maintain accurate patient records and protect PHI in compliance with HIPAA and applicable regulations
- Communicate with patients professionally and empathetically via phone, video, email, Slack, text, and patient portal
- Complete a high volume of prior authorizations
- Perform clinical administrative tasks within your certification scope
- Process pharmacy refills and follow provider instructions with accurate, timely follow-through
- Obtain, report, track, and follow up on lab results and medical records
- Leave patient phone messages and respond to patient communications promptly and appropriately
What You Need
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
- CoverMyMeds experience (required)
- Prior authorization experience for weight loss medications (electronically and by phone) (required)
- 3+ years of Medical Assistant experience post-externship (preferred, telehealth/remote experience is a plus)
- 2+ years of recent Athenahealth outpatient EMR experience (must have used Athena in 2024 and 2025) (required)
- 5+ years overall EMR experience
- Strong organization, attention to detail, and ability to work independently with minimal supervision
Benefits
- $22/hour (non-exempt)
- 40 hours/week, fully remote
- Medical, dental, and vision benefits
- 401(k)
This one is pretty strict on requirements. If you don’t have recent Athena (2024–2025) and real CoverMyMeds + weight-loss med prior auth volume, it’s a waste of time. If you do have those boxes checked, it’s worth a serious shot.
Happy Hunting,
~Two Chicks…