If you’ve worked insurance follow-up or denial management, this is that lane, just focused on Medicaid. Your whole world is: stuck claims, wrong pays, denials, fixes, appeals, and keeping everything inside filing limits.
About Digitech (Sarnova Family)
Digitech is part of the Sarnova family and provides billing + technology services for the EMS transport industry, with a platform built to monitor and automate the EMS revenue cycle.
Schedule
100% remote
(Shift/hours not listed)
What You’ll Do
- Work Medicaid claims that are pending, on hold, denied, or incorrectly paid
- Review held claims to identify the cause and resolve what’s blocking payment
- Investigate denials, determine why they happened, and complete follow-up actions
- Send additional info to Medicaid as needed and/or submit appeals
- Handle correspondence via mail/email and process any necessary refunds
- Keep work compliant with Medicaid rules, regulations, and timely filing limits
- Jump in on other tasks as assigned by management
What You Need
- Strong attention to detail and accuracy (this role will expose sloppy fast)
- Ability to multitask and manage high volume queues with tight deadlines
- Minimum typing speed: 40 wpm
- Comfortable in MS Outlook, Word, Excel
- Calm, professional phone communication (even when you’re getting the runaround)
- Organized and able to prioritize work independently
- Bonus: experience in a metrics-driven/calls-monitored environment
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Quick reality check: Medicaid follow-up can be a grind. If you’re steady, persistent, and you actually enjoy turning “no” into “paid,” this is solid remote work.
Happy Hunting,
~Two Chicks…