If you’re organized, discreet, and good with people, this role is a mix of database accuracy, sales support, and team training. You’ll help keep the sales and rewrites engine running clean and fast.
About Brown & Brown
Brown & Brown is a major insurance brokerage (NYSE: BRO) built on a meritocracy culture that rewards self-starters and team-first operators. They emphasize trust, resilience, and doing what’s best for customers.
Schedule
- Full-time
- Remote (Florida)
- Pay: $22.00 to $24.00/hour
What You’ll Do
- Update and maintain the company database with accurate call notes and customer details
- Add clients and policies into the system and keep records current
- Support management with data entry projects and misc. team projects
- Protect confidential and sensitive information
- Help train teammates on workflows, quoting systems, carrier sites, and management systems
- Build carrier knowledge across the team by coordinating 1:1 and group training
- Post and support carrier communications for the team
- Support the Sales and Rewrites Team by:
- Marketing accounts to help reach sales goals
- Covering phone calls and emails during heavy workloads, vacations, or leave
- Completing intake sheets
- Assisting with UW memos
- Build relationships across Profit Centers (leaders, account managers, producers)
- Spot opportunities to drive additional business and report wins/gaps to leadership
What You Need
- High School Diploma or GED
- 2+ years of customer service experience
- Active Florida insurance license: 2-20 or 20-44 required
- Strong confidentiality and discretion
- Team-first mindset and ability to collaborate closely
- Ability to learn new systems quickly and help train others
- Strong working knowledge of word processing, spreadsheets, and database software
- Advanced degree is a plus
Benefits
- Health: Medical/Rx, Dental, Vision, Life, Disability
- Financial: ESPP, 401(k), student loan assistance, tuition reimbursement
- Mental Health & Wellness: free mental health and advocacy services
- Beyond: PTO, holidays, partner discounts, and more (eligibility/waiting periods may apply)
This job is sneaky important. If you’re the type who loves clean systems, tight follow-through, and helping a team win, it fits.
Happy Hunting,
~Two Chicks…