At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we’re the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
As a Marketing Operations Specialist / Coordinator you will:
- Acts as the Project Manager for all marketing operations (MOPS)-owned Jira projects, ensuring smooth execution and timely delivery of tasks.
- Conducts sprint planning, management, and reporting across all projects, effectively allocating resources and tracking progress.
- Acts as the system administrator for the Splash platform, directly resolving requests, issues, and configurations to maintain optimal performance.
- Provides troubleshooting and reporting support for the Splash platform, ensuring a seamless user experience.
- Acts as the system administrator for the events platform, handling requests, issues, configurations, and troubleshooting to support marketing activities.
- Ensures the events platform is functioning effectively, allowing for seamless webinars and virtual events.
- Manages all Paid Media + Syndication lead integration with marketing systems through the Integrate.com platform.
- Ensures the smooth flow of data and leads between systems, maintaining data integrity and accuracy.
- Creates, maintains, and publishes comprehensive MOPS process documentation, both internal and external to MOPS.
- Regularly updates and shares MOPS release notes to keep stakeholders informed about system enhancements and updates.
- Conducts onboarding and training sessions for new marketing team users on various systems, reporting tools, Jira, and MOPS requests and processes.
- Ensures new users are equipped with the necessary knowledge and skills to use the tools effectively.
- Fulfills global List Upload requests, processing data uploads into marketing systems accurately and efficiently.
- Provides training to new users on MOPS “Upload” applications to enable them to manage lists effectively.
We’re excited about you if you have:
- Bachelor’s degree in Marketing, Business, Information Technology, or a related field preferred.
- Proven experience (3+ years) in marketing technology or operations roles, with a track record of successfully leveraging marketing technology stacks.
- Experience in marketing operations and campaign operations.
- Strong communication skills with the ability to distill complex concepts into clear, impactful narratives.
- Curiosity-driven mindset with a commitment to excellence.
- Highly analytical and results-driven marketer with a deep understanding of MAPs, CRMs, and CDPs.
- Preferred experience with Marketo, Demandbase, 6sense, Lean Data, SFDC, Adobe Analytics, Tableau, Drift, Splash, Cvent, Segment, Integrate, Smartsheet.
- Data-oriented approach to decision-making.
- Process-oriented with the ability to pick up technical work quickly.
- Fast learner with project management skills, consistently delivering work on time.
- Familiarity with sales processes is a plus.
What you can expect from us:
- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. APPLY HERE