Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We’re looking for passionate individuals to join our team and help drive impactful results for our customers. If you’re dedicated to delighting customers and promoting growth and innovation – we want you on our team!
The Role
We are looking for a dynamic and experienced Marketing Database Reporting and Insights Analyst to join our growing team in our Portsmouth, NH/Hybrid or potentially remote for candidates living in the U.S. within EST/CST Time Zones.
As a member of the Marketing team, you would fill a critical role on the team with a blend of technical expertise, a proven track record of leveraging data to drive results, and the ability to define and strategically build insightful reporting. You will directly influence marketing effectiveness by managing its related databases, developing critical reports and providing insights on which Marketing and Sales can make strategic decisions to drive growth at Bottomline.
This position requires a strong blend of problem-solving, communication, and technical skills. This candidate is expected to capture, validate, manage, and analyze marketing and sales data to support marketing programs and go-to-market strategies. Knowledge of technical data management, report architecture, and reporting tools such as PowerBI, Google Analytics, Tableau, MS Excel, SQL, and APIs is preferred.
How you’ll contribute
You will be supporting the team and end-users as a Subject Matter Expert (SME) through analysis of marketing and sales initiatives, white space analysis, and identifying opportunities to solve business problems, including:
- Define and create market sizing for the ideal customer profile
- Develop account-level intelligence and insights including below-the-line (e.g., marketing interactions, install base, outbound calls) and above-the-line activities (un-masked web visitors, intend signals, LinkedIn engagement, etc.)
- Develop measurement frameworks for the end-to-end customer journey across paid, owned, and earned media
- Develop and maintain measurement instruments (e.g., reports, dashboards) to monitor performance metrics and drive management engagement
- Deliver insights to optimize demand generation performance by understanding what works and what could be improved, including: list, creative, offer
- Strong analytical skills with the ability to turn requirements into written specifications
- Knowledge and experience with Microsoft Excel, PowerBI, SQL (or similar language), and Google Analytics
- Excellent communication (verbal and written) and interpersonal skills
If you have the attributes, skills, and experience listed below, we want to hear from you
- 2-5 years of professional experience in a Marketing Analytics position is Required (a Master’s degree in an analytical field can be an exception)
- Self-starter with the ability to work independently as well as collaboratively within a cross-functional team with business savvy
- Data-driven, high comfort level with numbers, highly organized and detail-oriented
- Process-oriented with the love of operational efficiency highly desired
- Bachelor’s degree in Marketing, Data Analysis, Data Management, or similar technical degree (a Bachelor’s degree is Required)
- High-level of attention to detail is essential; one must be metrics-driven and results-oriented with demonstrated analytical skills and organization
- Team Player with outstanding interpersonal, verbal, and written communication skills required
- Willing and able to adjust to changing demands and shifting priorities; grace under fire a must with the ability to prioritize in a fast-paced environment
- Ability to develop, program databases, and query databases; knowledge of programming languages such as SQL or Python is a PLUS
- Experience with advanced analytics, statistics, and machine learning is a PLUS
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.