Use your client-facing skills, reporting chops, and healthcare operations experience to manage key payor relationships from home. This fully remote Manager, Payor Engagement role centers on overseeing Audit Line of Business contracts, keeping clients happy, and making sure projects move from start to finish smoothly and accurately.
About Sharecare
Sharecare is a digital health company that helps people unify and manage their health in one place. Their virtual health platform connects individuals, providers, employers, and health plans to data-driven tools that improve outcomes and reduce costs. They focus on making high-quality care more accessible, affordable, and personalized.
Schedule
- Full-time, remote role
- Standard business hours with flexibility based on client needs and meetings
- Some limited travel may be required for client meetings or internal sessions
What You’ll Do
- Serve as the main point of contact for assigned payor/audit customers, managing relationships and expectations
- Oversee workflow, progress, and completion of Audit Line of Business contracts for Sharecare HDS
- Communicate regularly with clients about project scope, data feed issues, metric performance, and status updates
- Generate, prepare, proof, and edit reports, documents, and spreadsheets tied to client and internal needs
- Collaborate with sales on agreement specifics and support client meetings as needed
- Track key performance metrics using company tools and flag issues or opportunities for improvement
- Handle financial responsibilities related to the audit line, including invoicing and collections
- Serve as backup for related responsibilities and support cross-functional needs when required
- Maintain HIPAA compliance and support information governance standards in all work
What You Need
- Bachelor’s degree or equivalent experience preferred
- Strong proficiency with Microsoft applications, including Excel and PowerPoint
- Proven reporting skills and ability to work comfortably with data and metrics
- Ability to type approximately 50 WPM
- Strong task prioritization and time management skills in a remote environment
- Previous Release of Information (ROI) experience helpful; healthcare knowledge is a plus
- Clear written and verbal communication skills with the ability to present information professionally
- Comfort working both independently and as part of a collaborative team
- High integrity, attention to detail, and willingness to learn quickly and adapt
Benefits
- Competitive compensation aligned with experience and responsibility level
- Remote-first role with flexibility and autonomy in your day-to-day work
- Opportunity to grow within a digital health organization working at the intersection of payors, data, and operations
- Mission-driven culture focused on improving access, quality, and efficiency in healthcare
If you’re strong with clients, comfortable in the data, and ready to own a book of work in a fully remote setting, this is one to move on.
Happy Hunting,
~Two Chicks…